Lecture, four hours. Focus on principal elements related to quality improvement theories and ways in which quality management impacts the delivery of patient-centered and value-driven care. Discussion of concepts including improving system performance, efficient use of fiscal resources, quality improvement, and patient population quality practice at the organizational level. Review of methods to improve patient care outcomes, e.g., organizational support, effective teamwork, and quality improvement. Emphasis on quality management, patient safety, mitigating risk of adverse outcomes, evidence-based practice, cost-effective decision-making, resource management, and external impacts on quality control. Letter grading.
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